Badges
For security reasons at ALL VENUES it is essential that delegates wear their name badge AT ALL TIMES – this includes name badge display in sessions and catering breaks. Delegates not wearing their name badge will not be permitted entry until it is displayed. Not wearing your badge may mean you are delayed in attending the conference.

Banking and Credit Cards
24-hour ATMs are located throughout the city, suburbs and regional areas. Most major banks are open weekdays from 9.30am - 4.00pm and close on Fridays at 5.00pm. Major credit cards are accepted at most facilities.

Conference Session Times and Occupational Health and Safety Regulations
Each session will commence on time - so please ensure you allow plenty of time to get seated. For Occupational Health and Safety reasons, standing or sitting on the floor is not permitted.

Currency Exchange
Foreign currency exchange offices are located at international airports. These typically offer less attractive rates than banks. Money is worked in decimal currency (dollars and cents). Many international banks and their agencies have branches in cities throughout Australia.

Electricity
The current used is 240 volts, AC universal outlets. Universal outlets for 240v or 110v shavers are standard in most hotels. Airports and travel shops sell an adaptor that you may require.

Goods and Services Tax
A GST of 10% is charged. International delegates may be eligible for a refund on some of your purchases. Tel: 02 6275 6666 or visit www.customs.gov.au

Massage
Qualified massage professionals may be available for a 10 minute head and neck massage for a very reasonable fee. Where room allows full body massages may be booked. Make your booking direct with the massage service.

Messages
Post and check messages for delegates on the message board near the registration desk.

Shopping Hours
24-hour supermarkets, fast food and convenience stores are readily available. Most shops open between 9.00am - 6.00pm weekdays with a later close on Fridays at 9.00pm and noon and/or 5.00pm closing on Saturdays. Only major stores tend to open on Sundays until 5.00pm.

Special Requirements
Provision to notify us of special requirements was made on your registration form. Should something you forgot arise, or a request been overlooked, please call in at the registration desk.

Time
Melbourne operates on Eastern Standard Time (AEST) which is 10 hours ahead of Greenwich Mean Time (and 11 hours AEDT from the end of October to March).

Transport to Your Hotel
Some hotels offer a courtesy bus to and from the city's international airport. Inquire on booking. Information about shuttle buses and trains from the airports:

- In Melbourne, Tullamarine Airport is 22kms from the central business district ( CBD ). Skybus operates a shuttle bus service with convenient pick-up and drop-off at the airport at $ AUD 15.00 one-way and $24 return for adults. Children are $5 one-way and $10 return. Family tickets cost $50 return. Taxi cabs are also available costing you about $35.00 one-way depending on the time of day.

- In Sydney, Mascot Airport is 7 kms from the CBD. KST Airport Shuttle goes to Central Station connecting with trains and buses out to Parramatta (approx. 45 mins away). The shuttle costs $12 per person one-way and $17 return to anywhere in the CBD. Airport: 02 9667 9111.

- In Brisbane, Kingsford-Smith Airport is 17 kms from the CBD. Shuttle Coach Trans goes to the CBD and Roma Transit Centre for connection with trains and buses. This costs $9 one-way and $15 return to the Transit Centre, or $12 one way or $22 return to city hotel, or you can take a train from the airport for $10 to the Roma Transit Centre. Airport Tel: 07 3406 3191.

Privacy
The Delphi Centre is bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Privacy Amendment (Private Sector) Act 2000. For detailed information on how The Delphi Centre deals with personal information please refer to the privacy policy on our website:- www.delphicentre.com.au

The Delphi Centre will collect and store information you provide in your Registration Form for the purposes of enabling us to register your attendance at the Conference, to assist with administrative and planning purposes and for future planning and development of The Delphi Centre Conferences and other events, to facilitate your requirements in relation to the Conference.

The information that you provide in the Registration form and information provided at any other time during the Conference, including without limitation any feedback obtained during the Conference, will be used by The Delphi Centre to offer, provide and continue to improve its Conferences and other services. Personal details will not be made available to delegates, trade exhibitors or others.

As a member of The Delphi Centre's database, on your behalf, at times the Centre will co-ordinate forwarding related material provided by other organizations, that may be of interest to you. At no time will anyone other than staff at The Delphi Centre and appointed organizers have direct access to your details. Should you not wish to receive information about future Professional Development Training please advise The Delphi Centre in writing.

The Delphi Centre will not otherwise, without your consent, use or disclose your personal information for any purpose unless it would reasonably be expected that such purpose is related to the offer, provision and improvement of The Delphi Centre conferences or where such purpose is permitted or required by law.

Liability
In case of industrial or political disruption, war, invasion or civil war, hostilities (whether war be declared or not) riot, rebellion or civil commotion or other activity beyond the control of the Conference Convenors, the Committee and all associated persons, accept no responsibility for any damage or loss of monies incurred by participants.